Testimonials For GoCruise with Ian
Excellent customer service is our number one priority, and listed below are some of the great comments we have received from satisfied customers. We also have a dedicated Nile Cruises website and you can read more testimonials on there.
Mike from the Isle of Man
Great service from you as ever Ian. The process was simple and straightforward because of you.
Angela & Janet from Hinckley
Thank you so much for emailing us this wonderful news that you have booked the cruise for us. We are both so excited about going. We would like to thank you for bearing with us with all of our questions and you have made the whole process so pain free and have explained everything in a very clear way for us. We are sure that as the time for the cruise approaches we will have more questions so thank you for the offer that we can contact you.
Chris & Sue from Leicester
We had a great time, it was cold but we still went out in all weathers. The Northern Lights got better every night, the last night was the best, clear sky’s and a great light show. Thanks for all your help booking this fab holiday – one off my bucket list.
Helen from Loughborough
We are really looking forward to our trip now and really appreciate your help with everything. You made it a lot easier for us to do this. I think we would have found it overwhelming to book were it not for meeting you.
Jenny from Kent
Thank you so much. As always booking is so easy with you and your advice is always gratefully received.
Mike from Swindon
Thanks very much indeed Ian you are very professional and a real star. Many thanks again for all your help and attention. Best regards.
Janet from Spain
I was delighted to read that you work with other companies and would definitely seek your assistance in the future should we be looking to take another break. Your personal attention, efficiency and reassurance gave me great peace of mind throughout the process and I thank you sincerely for this level of service … which in this day and age is hard to come by
Malcolm & Beryl from Coventry
We endorse these customer tributes. From the beginning you treated us like friends, rather than customers, going the extra mile. We appreciated that enormously.
Mike, Kate, Ryan, James, Eileen & Connie from the Isle of Man
Hi Ian, we wanted to place on record our thanks for all your kind help in booking our cruise in July 2015. You were extremely helpful throughout and nothing was ever too much trouble. We had various amendments and queries which you answered very quickly. I would recommend you to all of my friends, family and colleagues. All the best.
Brian & Mary from Leicester
Good morning Ian, further to our recent telephone conversation regarding our Norwegian Fjords cruise on the Aurora. From the ease of booking with yourself to our return to Southampton docks we were more than satisfied with the service, organisation, entertainment, food & professionalism of yourself & all P & O staff both at the port and on board the ship. It was a holiday beyond all expectations and we would have no hesitation in highly recommending GoCruise to our friends and family. Thanks once again for all your help & advice.
Jane from Cranleigh
Ian has been a great help guiding us with our cruise choices and making bookings for us. He is always willing to answer questions and to give advice when asked. I would recommend him as a Cruise consultant and always prefer to book through him
Rob from Leicester
I have known Ian personally for a couple of years now and he has organised cruises/holidays for quite a number of people I know and respect – they have nothing but praise for the care and attention to detail that Ian invests in them, and when you are spending a lot of money on something like this, you kind of expect this level of service but don’t always get it!! If you aren’t sure who to use, don’t give it a second thought because Ian will get you the right deal whatever specific requirements you may have – quite simply, he is good at what he does.
Julie and Dave from Oxford
Without doubt we will be wanting to go again next year (saving already) and my daughter and her boyfriend want to come as well, probably cause they are sick of Dave and I going on about it! I have already passed your details to someone on the cruise saying that we were so pleased with the service you have given to us and I am sure when I got to talk to family and friends you may be contacted. We will certainly be in touch early next year. Thanks again Ian for all your help.
Helen from Leicester
We only met last year for the first time when you gave a presentation at Kirby Muxloe Golf Club on Fred Olsen cruises, and I was extremely impressed not only with the content, but the way in which you conducted yourself generally, and your obvious knowledge about Fred Olsen. You never attempted to do any high sales pitch afterwards, and neither my husband nor I felt under pressure to take things further at that time. We liked that side of you. Once we had taken time at home to look at what was on offer, a quick phone call to you quickly progressed to us booking our first cruise with Fred Olsen.
Since that time, I have contacted you on more than one occasion and you have always been able to answer any questions I have had, or concerns, which is so appreciated. You most certainly know your stuff!! We look forward to enjoying our first Fred Olsen cruise this year, and even before we go on that cruise have both said that we would be very happy to continue to use your services in the future. You just have the knack of making people like us feel that we are being looked after, which, in this day and age, can be very few and far between. Thank you so much for all your kind understanding and support – you are worth your weight in gold!!
Christine from Hindhead
We have dealt with Ian on a number of occasions and he has always been most helpful over our requirements. Nothing is too much trouble and his knowledge of the cruising industry is vast, we will continue to ask for his help in the future.
Mandy from Watford
Thanks for all your help and frequent personal emails to find us the perfect cruises. Always with a prompt response!
Maureen & Kerry from Bicester
We have been receiving Ian’s Cruise offers for about a year now and he has helped us with our choices when we have spoken to him. Nothing is too much trouble for him, and he even took the time to speak to the Cruise Line for us when we couldn’t find our Loyalty Club number. On our last Cruise we booked another Cruise on the ship, and on our return Ian was able to obtain all the information and took over the booking with his usual efficiency, and also managed to give us a further small reduction on the agreed price.
Margaret and Eurig from Goodwick
We met Ian on one of the American Leviathans that pose as cruise ships, and were lucky enough to share a convivial table with him, Ellena and four others. All of us enjoyed cruising, but with only a handful under our belts, we were the beginners, and learned a lot from him on that cruise. We were delighted when he told us later that he was setting up as an agent. Since then we have booked each holiday through Ian, and have been delighted every time. We give him approximate dates and, as he knows our likes and dislikes, he always manages to find just what we are looking for. So my advice is, if you cruise, GoCruise and Go Ian.